Neighborhood Services Division

Whether a resident doesn't know who to talk to at City Hall to get answers to complex questions or how to access services in the Hayward, the Neighborhood Services staff in the City Manager’s Office is here to assist.

Neighborhood Services staff help people to understand the governmental rules and regulations that apply to their concerns, how government decisions are made and who makes them, and the opportunities available to community members to inform and influence those decisions. They also help community members navigate City and community service systems they to access information or services they need. Our staff creates partnerships between the City and individuals, neighborhood groups, community and faith-based service organizations, and other public agencies in order to bring together the knowledge, skills, and resources needed to address complex community issues.