Solid waste and recycling customer support

The City of Hayward has an agreement with Waste Management of Alameda County to provide garbage and recycling service to all residents and businesses.  
For billing and reporting an issue with your service, contact:
Waste Management of Alameda County
email: csnorthbay@wm.com
(510) 537-5500
M-F, 8 a.m.-5 p.m.
172 98th Avenue, Oakland, CA 94603
Please note that the Waste Management office located at 22770 Main Street in Hayward has been closed due to the ongoing COVID-19 pandemic. As of March 1, 2023, the office will be closed permanently.
 

For additional questions, contact Environmental Services:
(510) 583-4700
M-F, 8 a.m.–5 p.m.
City Hall – Second Floor, 777 B Street, Hayward

Garbage Rates
See the Schedule of Rates below effective March 1, 2022 through February 28, 2023.
Hayward Garbage Rates

Discount
The City offers a discount on garbage rates for low-income residents. To obtain an application click here or for more information, please call the City’s Revenue Division at (510) 583-4600.

Side Yard Collection Service
Side yard service for garbage, organics, and recyclables is available at no additional charge to residents who are disabled, or 65 years of age or older, and who have no able-bodied adults living in their home. Side yard service is available to all other residents for a fee. To apply for side yard garbage and organics collection, please call Waste Management at (510) 537-5500. For recycling services, please call Tri‑CED at (510) 537-9963.

Self-Hauling to the Davis Street Transfer Station
Each household is entitled to one self-hauling coupon per year to self-haul up to two cubic yards of garbage to the Davis Street Transfer Station. To request a coupon, call (510) 537-5500.
For hauling information contact the Davis Street Resource Recovery Complex and view their Rate Sheet.
2615 Davis Street, San Leandro, CA
(510) 638-2303
M-F, 7 a.m. - 5 p.m., Saturday, 8 a.m. - 4 p.m., Sunday, Closed

Free Holiday Tree Pick Up
All properties are eligible for free pickup of holiday trees during the first two weeks of January. Only clean trees will be picked up; no flocked trees, stands or decorations. Trees must be cut to less than five feet.

Bring Your Own Bags When You Shop
The City participates in a County-wide ordinance banning distribution of single-use plastic bags at checkout. Shopping with reusable bags helps reduce litter and waste, and protects creeks and the Bay.

Tri-CED Community Recycling
Tri-CED Community Recycling Warehouse

City's Organics Reduction and Recycling Ordinance (ORRO)
Click here to view the City's Organics Reduction and Recycling Ordinance (ORRO) pusuant to SB1383.