Our Goal

To help community members acquire the basic computer & digital literacy skills needed to independently utilize devices checked out through HPL’s Tech Lending Library.

Background

To complement Hayward Public Library’s Tech Lending Library, staff are launching a Tech Support Program for adult members of the public who are in need of technical support using their wi-fi hotspots, tablets, and Chromebooks. Tech Support Volunteer Tutors will be provided training by Hayward Public Library staff and provided resources to reference. Tech Support Volunteer Tutors will host a weekly 2-hour session, meeting with community members on a drop-in or schedule basis. Weekly sessions will take place at the Downtown Hayward Library.

Tutor Requirements

• The ability to communicate effectively and patiently with adults and seniors of all backgrounds, and library personnel
• Familiarity with wi-fi hotspots, tablets, and Chromebooks
• Sufficient grasp of basic computer & digital literacy concepts
• Self-motivation/direction
• Sensitivity to diverse cultures and populations

How to Apply

If you are interested in becoming a Tech Support Volunteer Tutor, please contact Ivan Padilla at Ivan.Padilla@hayward-ca.gov or 510-583-5382.