The Office of the Chief is responsible for the overall management of the police department. The units assigned in this Division Internal Affairs Unit, Investigations Division, Patrol Division, Special Operations Division, Investigations Division, Support Services Division and the CALEA Manager.

The Community Services Division supports the Department’s Community Policing and Crime Reduction strategies. Among the Division's responsibilities are Community Engagement, District Operations, Traffic Enforcement, Personnel and Training, Youth and Family Services and Volunteer Programs.

The Investigations Division consists of investigative units that are primarily responsible for the follow up investigation of crimes committed a

Uniformed patrol officers are assigned to one of seven patrol teams working 12-1/2-hour shifts. The Patrol Division is the uniformed patrol force of the City. Patrol Operations makes up the bulk of this Division with seven patrol teams providing beat officers to handle all calls for service for the City of Hayward.

The Support Services Division provides administrative and logistical support to all divisions of the Hayward Police Department.