East Bay Community Energy Becomes Ava Community Energy
As of October 24, East Bay Community Energy is now known as Ava Community Energy. In 2018, the City of Hayward voted to change our default energy provider from PG&E to Ava Community Energy, formerly East Bay Community Energy (EBCE). Ava is a community choice aggregation (CCA), which is an alternative option to utility providers that allows for more local control over our energy costs and supply.
The name change is a largely due to the expansion of service to include both Alameda County and the San Joaquin Valley. Since its inception serving cities in the East Bay, Ava has added new customer programs and expanded its service territory. In 2021, the agency began serving the City of Tracy and two more cities in San Joaquin County, Stockton and Lathrop, are slated to join in 2025. The name Ava Community Energy is shorter, more memorable, and subtly nods to the agency’s service territory which spans from Alameda County to the San Joaquin Valley.
You will begin to see Ava Community Energy in all the places you may have encountered East Bay Community Energy in the past. Beginning with your next billing cycle, the generation page of your PG&E bill will show the Ava name. Similarly, their website (avaenergy.org), emails, newsletters, and other communications will come from Ava, not EBCE, going forward.
As a customer, there are no actions for you to take. Your service and rates will not change. Your benefits will continue to increase, however, as Ava Community Energy has exciting new programs–including the largest eBike lending and incentive program in California–coming your way soon.
For more information, please visit avaenergy.org/brand. For questions about your bill or the service in general, email customer-support@avaenergy.org or call 1-833-699-3223.
