Paratransit Program
Hayward Operated Paratransit (The HOP)

Paratransit providers for Hayward residents:
The Hayward Operated Paratransit (HOP) Program complements and supplements the East Bay Paratransit service when it is unable to provide service.
To qualify for the HOP you must:
Be a resident of the City of Hayward, Castro Valley, San Lorenzo, Ashland or Cherryland
Be at least seventy (70) years old, or
Be at least eighteen (18) years old; and be unable to drive or use other public transportation (such as the bus or BART) independently due to a medical or disabling condition
Programs Include:
Same-Day Transportation
Pre-scheduled door-through-door Transportation
Mobility Management and Travel Training
Group Trips
Meal Delivery
Subsidized Fare
For more information regarding the HOP, please call 510-583-4230.
East Bay Paratransit (operated by AC Transit and BART) is the primary paratransit service for Alameda County residents. Call 510-287-5000 or 1-800-555-8085 for more information.
FY 20-21 Service Partners:
Additional information:
The Hayward Paratransit Program is funded by Alameda County Measure B and BB 1/2 Cent Sales Tax, which is administered by the Alameda County Transportation Commission (Alameda CTC).