Book Your Appointment Online

Apply for a U.S. Passport

Welcome to the Hayward City Clerk's Office Passport Acceptance Facility!

Passport services are by appointment only. Walk-in appointments are not available. Each applicant must have a separate appointment.

Office Location:

Hayward City Hall
City Clerk’s Office, Fourth Floor
777 B Street, Hayward, CA 94541
(510) 583-4400

Appointment Information:

All applicants, regardless of age, must appear in person and have their own separate appointment.

Applications must be completed prior to arriving to your appointment.

Form DS-11 can be found online at

Book Your Appointment Here

Book Your Summer Week Appointment Here (August 5 - August 9, 2024)

Items you need to bring to your passport appointment:

  1. Proof of U.S. citizenship (i.e., original birth certificate) + photocopy (CA and TX abstracts not accepted)
  2. Proof of identity (i.e., California ID/Driver’s License) + photocopy of both sides.  The State Issued ID card is considered a Secondary ID and not a Primary ID.  The State Department highly recommends that the applicant provide another secondary/supplemental ID with your application.
  3. Recent color passport photograph (without glasses) taken in the last 6 months. You must provide one photo with your application. To avoid processing delays, be sure your photo meets all photo requirementsPlease Note: A Passport photo is required. Passport photo service is not available at this site. 
  4. All applicable fees and optional postage. View fees list here.
  5. Passport Execution Fees are payable to the “City of Hayward” for $35 by cash, check, or money order. We do not accept credit card payments.
  6. Fees to the “U.S. Department of State” are payable by check or money order only.
  7. Completed Form DS-11 in black ink only, and printed single-sided.  

A complete list of Passport Requirements can be found on the U.S. Department of State's website (, along with forms, acceptable proof of identification and U.S. citizenship, and answers to most frequently asked questions.

Please note: We may be unable to process your application if you don't provide all of the below, necessary items. 

Special Instructions for minors:

For children under age 16:

A United States passport application for children under the age of 16 requires the signatures of both parents. The "Statement of Consent" (FORM DS-3053) for the non-appearing parent must be notarized and submitted along with a copy of his/her proof of identity.

For minors age 16 and 17

Minors ages 16-17, who have their own identification, may apply for a passport. However, they must show that at least one parent is aware that the minor is applying for a passport. Examples of parental awareness can include: a parent appearing with the minor in person or a signed statement consenting issuance of a passport from at least one parent (should be accompanied by a photocopy of that parent’s ID).

Contact Information

For more information about your appointment, please call the City Clerk's office at (510) 583-4400. For more immediate travel or passport needs, please contact the U.S. Department of State at (877) 487-2778.

Frequently Asked Questions - Applying for a U.S. Passport

Here are some frequently asked questions about applying for your U.S. Passport. For more information, visit

  • You can renew by mail using FORM DS-82 if your most recent passport:
  • Was issued when you were age 16 or older
  • Was issued within the last 15 years
  • HAS NOT been expired for more than 5 years
  • If any of the above statements do not apply to you, you must Apply in Person using FORM DS-11.
  • No. You must mail in your renewal application yourself. We recommend using a trackable delivery method when mailing in your passport application.
  • If you choose Routine Service: 6-8 Weeks
  • If you choose Expedited Service: 2-3 Weeks
  • Expedited at Agency: Must have international travel within 14 calendar days

*Mailing times are not included in processing times. Processing times only include the time your application is at one of our passport agencies or centers. The total time to get your passport includes both processing and mailing times. It may take up to 2 weeks for applications to arrive by mail at a passport agency or center, and up to 2 weeks for you to receive a completed passport in the mail after we print it. Consider the total time it will take to receive your passport when you are booking travel.

  • Any original documents submitted with the application will be mailed back separately from the newly issued passport. Please contact the U.S Department of State if you do not receive a second mailing within 10 business days of receiving the first.
  • If you were age 16 or older when your passport was issued, your passport is valid for 10 years.
  • If you were under 16 when your passport was issued, your passport is valid for 5 years.
  • A U.S. passport (or passport book) is valid for all forms of international travel anywhere in the world
  • A U.S. passport card is only valid for sea or land crossings into the United States from Canada, Mexico, the Caribbean, and Bermuda. You cannot use a passport card for international travel by air.