An online water customer portal is coming soon!

Hayward water customers will soon be able to view their hourly water use online, receive automated alerts when their property shows signs of a leak, and more. Before investing in a long-term water customer portal solution, Hayward will first pilot test two portal concepts with a group of Hayward water customers. These participants' feedback will help shape the portal that made available to all customers.

The pilot is currently slated to launch in Fall 2020, and the participation application period has closed. Please contact Kaitlyn Byrne at 510-583-4724 or kaitlyn.byrne@hayward-ca.gov with any questions about this project.