City Services
Find City Services
Discover the means to contact AC Transit for lodging complaints, posing inquiries, or offering feedback here.
The providers and programs below provide support, guidance, and information for individuals seeking assistance in their journey towards recovery. If you need additional assistance call 2-1-1 or visit 211alamedacounty.org
Hearings for Administrative Citations must be filed within 15 days of the violation date or the right to contest the violation is waived.
Find your next best friend at the Hayward Animal Shelter!
Air pollution complaints may be reported online or by phone to the Bay Area Air Quality Management District.
Learn more about the Hayward Executive Airport's noise management regulations and complaint procedures for pilots and the public. You can also make an Aircraft Noise Management service request through Access Hayward.
View open positions, read job descriptions, and apply to work at the City.
Passport services are by appointment only. You can make an appointment by calling (510) 583-4400. Walk-in appointments are not available. Each applicant must have a separate appointment.
Starting a new business, or need to renew your business license? You came to the right place.
Request an assignment or change of a property address.
Whether you are a teen just starting out looking for your first job or a new resident that has moved into our community with years of experience, we are hoping this page provides you with resources to find that perfect fit for your next job experience. With over 8,000 registered businesses in the city, someone is always hiring. Find links for different resources, including information on how to expand your skills, where to look for local jobs, our growing industries, and more here.
Hayward Electricity Accounts Transitioned to 100% Renewable Energy in January 2022
In January 2022, most Hayward customers served by Ava Community Energy (formerly East Bay Community Energy) transitioned to energy that is 100 percent renewable, sourced entirely from California solar and wind energy. Renewable 100 service is sourced from California wind and solar facilities, including a new wind farm in Livermore, and costs an additional 1/4 cent per kilowatt-hour above PG&E rates. That’s about $5 more per month for a typical home. Customers on income-related (e.g. CARE or FERA) or Medical
Below Market Rate (BMR) properties require City written approval in order to refinance. An owner of a BMR property should contact the City before starting the refinance process. The information here will help homeowners of BMR properties understand the requirements of the refinance process and how to get approval from the City.
When an owner of a Below Market Rate (BMR) property decides to sell their home, they must sell their home to an income eligible buyer. The City will calculate the maximum price that the home can be sold, the Maximum Restricted Resale Price. Homeowners of a BMR property who wish to sell their home should contact the City before starting the sale process.
The bulky item pickup service covers items that are just too big to fit in your household curbside collection container.
Counseling services for children, youth and the entire family are available at YFSB’s confidential offices within the Police Department, as well as in several Hayward schools.

