City Clerk's Office

PROCESS FOR VIRTUAL CITY COUNCIL MEETINGS:

The City of Hayward is providing multiple alternatives to view meetings of the City Council as well as options for providing comments on items on the agenda. These alternatives provide numerous ways for the public to provide public comment live during the meeting.

HOW TO VIEW THE MEETING:

1. Comcast Channel 15

2. Live stream: https://hayward.legistar.com/Calendar.aspx

3. City of Hayward's YouTube Channel

HOW TO PROVIDE PUBLIC COMMENT FOR CITY COUNCIL MEETINGS:

The City Clerk’s office is accepting public comments on behalf of the City Council via eComment, Email, or Live public comment during the meeting.

• eComment: To send your comment directly to Council Members before the meeting starts, please visit the Meeting & Agenda Center and click on the eComment link for the corresponding meeting. 
• Email: Emails and eComments received before 3:00 p.m. the day of the meeting will be compiled into one file for review, distributed to the City Council and staff, and published on the City's Meeting & Agenda Center under Documents Received After Published Agenda.  Items received after 3 p.m. will be added to the file the following day. Please add the meeting date in the subject line such as in the example below:

• Live Public Comment: You may access the webinar as an attendee via the link provided on the agenda or dial into the meeting. More details will be available on the front page of each meeting agenda, which can be found at the Meeting & Agenda Center.

VIRTUAL PARTICIPATION VIA ZOOM WEBINAR:

How do I join the City Council meeting via Zoom Webinar?

Please visit the Zoom website and either sign-up for a free Zoom account or continue as a guest. Once you have downloaded the app on your smartphone, joined from your web browser, or downloaded the Zoom software on your computer you will be ready for the Council meeting.

I don’t have a computer or smartphone; can I still use Zoom?

If you don’t have a smartphone or computer to access the meeting via Zoom, you can use any phone, by calling one of the following numbers and entering the meeting ID (unique to each meeting; see the first page of the agenda):

How Can I Provide Live Public Comment on Zoom?

The Mayor will announce the opportunity for public comment during the Public Comment period and during each item on the agenda. Once the Mayor has announced the public comment period, please do one of the following:

USING A REGULAR PHONE:

Dial *9 (star 9), this will notify City staff that you have “raised your hand” for public comment.

City staff will unmute your microphone when it is your turn to provide public comment.

You will hear “you are unmuted” and then you will have an opportunity to provide public comment.

Once your public comment has ended, you will be muted again.

We kindly request speakers to mute the broadcast when it is their opportunity to speak, as background noise may cause interference with the speaker system.

I don’t want to provide public comment live; can I provide my public comment for the record another way?

Please see options above for submitting comment via email or eComment.

I am having difficulties preparing for the meeting and learning Zoom, do you have any resources to help me?

Yes, please visit Zoom’s support page on helpful tips to prepare for the meeting.

Claims, Subpoenas and Summonses

• Claim form (be sure to read the instructions on page two) 

• Claims, subpoenas and summonses can be submitted by mail and addressed to: Hayward City Hall, Attn: City Clerk's Office, 777 B Street, Hayward CA, 94541-5007

• For information concerning the status of your claim, please contact Risk Management at 510.583.4450

• To submit a Public Records Act Request for the City of Hayward, visit the GovQA portal at following link: Public Records Platform

​Passport Program

• Effective September 15, 2023, the The City of Hayward will be resuming its passport program. Please contact the City Clerk's Office at 510.583.4400 for additional information. 
• U.S. Department of State Website
• Phone: 1-877-487-2778 

DEPARTMENT OVERVIEW