From the peaks of the eastern hills to the city's pristine shoreline, 150,000 people call Hayward home and nearly 65,000 pursue their education in the Heart of the Bay. Find the resources you need here.
Today's Bay Area is arguably the most competitive business environment in the United States. We get that. A "business friendly" location isn't enough; you need a partner who shares your goals. Luckily, you picked Hayward.
Chances are, you're not here to hang out. When you visit our website, you're trying to get something done, like report graffiti, pay your water bill or find out how to get a building permit. We're working hard to make the services we provide accessible, understandable and easy to use.
Our council-manager form of government combines the strong civic leadership of elected officials with the strong managerial experience of an appointed city manager. Beyond all else, we are a service organization, and we are here to serve you, the public. We're doing our part to drive Hayward forward.
We need everyone's involvement to protect and strengthen Hayward’s environment. This site is a one-stop shop for the resources you need to go green at home, at work, and in your community. Thank you for everything you do to keep Hayward great for future generations!
The Emergency Services Facilities Tax (ESF) is a general tax adopted by the City Council in September 1990 to retrofit or strengthen the City of Hayward facilities against earthquake damage. The ESF tax is not a property or utility tax, but a flat amount of excise tax.
Payments are billed/collected in several ways. The tax is imposed per household, per business employee or on persons eligible for the Transient Occupancy Tax, as follows:
The City of Hayward has implemented a Living Wage Ordinance. The living wage rates for contracts subject to the Ordinance, effective July 1, 2025, are as follows:
The City of Hayward Purchasing Division manages bids and contracts for materials, equipment, supplies and maintenance services.
If you would like to register as a vendor with the City of Hayward and receive any Requests for Quotation for these products or services:
complete Vendor Application
mail it with any additional information you consider necessary, such as a catalog or line card, to:
City of Hayward Purchasing Division 777 B Street Hayward, CA 94541
Finance
The Finance Department provides fiscal oversight and management for the City and its various related organizations.
Paul started in his new position as Economic Development Manager for the City of Hayward in April 2019.
Economic Development Division
If you're starting a new business or expanding one, finding a "business friendly" location isn't enough. For long-term success, you don't need a friend; you need a partner.
Chuck Finnie is a communications, marketing and media-relations professional with extensive experience working on both sides of the notebook, microphone and camera. Over a 20-year journalism career, he reported on, wrote about and edited coverage of government, schools and the judicial system in the San Francisco Bay Area, across California and in Washington, DC. Since 2008, he has served as a communications strategist and consultant to public and private organizations and individuals in policy, political and public affairs arenas. As City of Hayward Communications and Marketing Officer,
Utilities Division
Welcome. Our mission is to provide excellent utility services to Hayward customers.
Hetch Hetchy Reservoir
Maintenance Services Department
Welcome! Our department works for City residents and visitors, as well as our City employees to provide services that make our community safe, clean, and green. Our four department divisions include Facilities Management, Fleet Management, Landscape Maintenance and Streets Maintenance.
Miriam Lens was appointed City Clerk for the City of Hayward in March 2009. She has worked in this office for over ten years taking the lead on such revenue generating projects as the Passport Program in 2007. Her office is committed to providing excellent service to Hayward residents. City Clerk Lens earned a Masters Degree in Public Administration from California State University East Bay. She holds a Certificate of Municipal Clerk from the International Institute of Municipal Clerks and is also a member of the City Clerks Association of California.
The City of Hayward is at your service! Access Hayward is an online tool that connects you directly to the people, services, and resources that make our city great.