The public’s right to access information concerning the conduct of the people’s business is a fundamental and necessary right. A record shall not be withheld from disclosure unless it is clearly exempt under applicable laws, or unless the public interest served by not making the record public clearly outweighs the public interest serviced by disclosure of the record.

Per the Master Fee Schedule, the cost for duplicating records is 50 cents/page for the first 10 pages, 10 cents/page thereafter, and the additional cost of postage if applicable. If the records sought are available in electronic

In the interests of public health and controlling the spread of COVID-19, the City of Hayward is taking steps that include the modification or limiting of non-essential City services or access to certain facilities. Many staff members will be working from home and may not be readily available to research physical copies of records. 

If you need to submit a Public Records Act Request, please note that the City of Hayward may not be able to respond within 10 to 24 days.  We will try to send electronic available records through this portal.  If you feel that records provided do not fulfill your

Would you like to suggest a book, CD, or DVD that the Hayward Public Library should add to its collection? Let us know!

Deciding to surrender your pet can be a difficult process. Let's work together to ensure the best possible solution for you and your pet.

Pursuant to VC 22650(a) and VC 22852(a), when a vehicle is stored or impounded by any member of the Hayward Police Department, a hearing may be conducted upon the request of the registered or legal owner of the vehicle or his/her agent. 

If you have questions or would like to schedule a Tow Hearing, please call the Hayward Police Department’s Tow Hearing Line (510)-293-7223.

Please the following information:

1. Name
2. License plate number
3. Phone number

Someone will contact you as soon as possible. 

Would you like to learn more about City services and City Hall? Are you friendly and outgoing? If you answered "yes" the above questions then you might want to consider volunteering at City Hall!

Humanely caring for and placing over 3,700 animals per year requires many hands. Without volunteers, many shelter animals would never find a new home.ul fv  z 4

The City’s Clean Water Program regulates all industrial discharges to the City’s sanitary sewer. Certain industrial businesses are required to obtain a wastewater discharge permit.

Hayward's Wastewater Treatment Facility is a 2015 winner of the EPA's Green Power Leadership Award and was named 2015 Plant of the Year by the California Water Environment Association San Francisco Bay Section.

Most properties in Hayward are connected to City-provided water and sewer services. The Revenue Division manages billing, while the Utilities Division oversees maintenance.

Starting or Stopping Water Service

To start service contact us at least 1 business day in advance. To stop service contact at least 2 business days in advance:

• Email: Complete the Water/Sewer Service Application and email it with required documents to HSS@hayward-ca.gov.
• Phone: Call (510) 583-4600, Monday – Thursday, 8 a.m. – 6 p.m.; Friday, 8 a.m. – 5 p.m.
• In Person: Visit 777 B St., Hayward, CA, 8 a.m. – 5 p.m., Monday –

The City of Hayward believes water is one of our most precious resources and is dedicated to water conservation so that our natural supply remains available for future generations. Learn more here.

Our Water team manages the procurement, transmission, and distribution of your water supply and oversees Hayward's water conservation programs.

Water-wise gardening is essential in the Bay Area, where conserving water resources is critical to maintaining a resilient ecosystem.

By choosing native plants, using efficient irrigation systems, and implementing mulch and ground cover, residents can reduce water usage while creating beautiful, sustainable landscapes. Water-wise practices not only help conserve this precious resource but also support local wildlife and enhance soil health, making our gardens more adaptable to the region’s unique climate. Embracing water-wise gardening benefits the entire community by preserving water for

YFSB is a unique part of the Hayward Police Department where police officers and professional counselors work side by side offering a variety of services to the residents of Hayward.