City Services

Find City Services

2 • 1 • 1 Alameda County

For additional help with a broad range of services including housing, transportation, food, health, reentry, employment, and much more, dial:

211 logo

Or visit the 2-1-1 Alameda County Website

195 services found

Navigating the rental housing market can be confusing, we are here to help! We have put together information about rent increases, rent review processes, petitions, and tenant protections to help you understand your rights and responsibilities as renters in Hayward.

The City of Hayward has developed an inventory of water service lines, detailing whether lines are made of copper, plastic, galvanized steel, or other materials. Using a mix of field inspections, historical record review, and other research methods, staff have determined that most water services are made of either copper or plastic. No lead services were found in the Hayward Water System.

Adopted in 1990, the Emergency Services Facilities Tax is a City excise tax that funds seismic retrofits of Hayward's emergency services facilities.

Hayward purchases its water from SFPUC, the San Francisco Public Utilities Commission. Hayward's Utilities Department works closely with SFPUC to maintain the highest standards of quality, reliability, safety, and efficiency.

The providers below are valuable sources of information and support for individuals seeking legal assistance. Navigating the legal system can be challenging, the providers in this list can help you access legal aid, understand your rights, and find guidance on various legal matters. Your journey to legal clarity and justice begins here. If you need additional assistance call 2-1-1 or visit 211alamedacounty.org

Borrow books, music, movies, computers - even vegetable and flower seeds! We offer a wide range of materials for all ages. Learn all about our collections and how the Hayward Public Library Is Going Fines Free!

Would you like to learn to knit? Are you looking for activities that the whole family can enjoy? Well look no further than your Hayward Public Library! We offer several different programs and events throughout the month geared towards all ages! Come check us out and see what we have to offer!

Libraries are a vital resource for teens. Libraries provide access to resources that will help teens succeed in school and life. The Hayward Library provides a safe place for local teens to learn, play, and grow.

Before you dig, the City needs to mark the location of water and sewer lines so you do not accidentally cause damage.

Animals are more than just pets... they are our furry family members! Here is what to do if you lose or find a pet.

You can make a difference by donating to the Hayward Animal Shelter.

Find property (parcel) information and map data, including imagery for the City of Hayward.

An owner of a market rate unit should have their chosen real estate professionals contact the City at the start of the refinance process. The information below will help homeowners who have a market rate unit with a City loan understand their options.

Accessing quality healthcare can be a significant challenge for many individuals. Explore the resources listed here to find assistance, support, and pathways to better health without the burden of high costs. If you need additional assistance call 2-1-1 or visit 211alamedacounty.org

Are you preparing to take the U.S citizenship test? Sign up for a FREE one-on-one mock citizenship interview session!

Other countries on occasion require that their citizens living abroad prove their residence and well-being. Upon presentation of valid proof of identification and residence, the City Clerk will provide a Certificate of Residence verifying the individual’s residence. The fee is $15.00.

State and local laws require every dog older than four months to be licensed in order to prevent the spread of rabies and help identify stray pets.

Our virtual citizenship classes are designed to help adult immigrants successfully complete the U.S. naturalization process. Participants will develop English language skills, gain civics knowledge, and practice for the Naturalization Interview.

Are you looking to make energy, water, or seismic improvements on your home? Learn how you can finance your project using a PACE program.

Have a question about your traffic ticket?

Most properties in Hayward receive water and sewer services from the City of Hayward.

To start service, please call (510) 583-4600 or visit our Water & Sewer Service page. If your property’s utilities are provided by another entity, please check our Utilities page for more information.

Understanding Your Utility Bill

Utility bills are sent out bimonthly and have recently been redesigned to offer:

QR Codes for quick access to online payment through our Water Customer Portal (for water accounts) and Sewer Customer Portal (for sewer-only accounts).
Usage Comparison Chart showing your water use over

For information about building permits, visit the permit center.

Intent

In order to meet tight construction schedules, it can be beneficial for certain projects to divide the work into phases prior to the full plan review being completed. The California Building Code recognizes this need and has a provision in CBC 107.3.3 that allows for “phased approvals”. Phased approvals are permits issued for aspects of a project before the main building permit is approved. The most common example of this is a permit being issued for a foundation while the rest of the building is still in plan review.

Risks

It

Work for the Hayward Police Department!

Do business with us! Become a registered vendor for the City of Hayward.

A tree removal permit is required before removing any protected tree. There is a penalty assessed equal to the value of the tree for removing, damaging or relocating a protected tree without a permit. If you observe the removal of trees that you believe may be protected, please immediately call Planning at 510.583.4200.