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If there is a street light outage, malfunction or damage, write down the street light identifying pole number that is posted on the pole. Report the problem either through Access Hayward or by calling Transportation at 510.583.4730.
Report damaged or deteriorating retaining walls for repair and enforcement online via Access Hayward.
If you see a damaged street sign, please let us know by making an online service request via Access Hayward.
Help keep the City safe by reporting downed trees or tree limbs to Landscape Maintenance via Access Hayward.
The officers assigned to the Traffic Bureau currently enforce traffic laws in high accident intersections and conduct speed enforcement along major thoroughfares. You can make a Report a Traffic Problem service request online via Access Hayward.
Police personnel will assess vehicles reported as being possibly abandoned and take appropriate action to resolve the complaint. A vehicle (auto, boat, camper, mobile home, RV, truck, etc.) can be reported if any of the following conditions apply:
- The vehicle is on public property and appears to have not moved in excess of 72 hours
- The vehicle is on public property and is clearly missing parts necessary for safe operation (as determined by Police Personnel)
- The vehicle is on private property and is wrecked, burned, dismantled or missing parts necessary for operation.
Certain vehicles may not be
Animal Control Officers respond to over 688 animal emergency calls annually.
Code Enforcement regulates aspects of residential fences to ensure they conform to Hayward Municipal Code requirements. An inspection will be performed to determine if a violation exists or if the concern is a civil issue between property owners. If you are concerned about a property condition such as illegal residential fences, contact Code Enforcement at 510.583.4143.
Help be the voice for our furry residents that cannot speak up to protect themselves. You can report animal abuse online via Access Hayward.
The Hayward Animal Services Bureau will help address issues associated with noisy animals.
https://www.municode.com/library/ca/hayward/codes/municipal_codeMaintaining and preserving the integrity of our neighborhoods benefits everyone in the community. Code Enforcement responds to all issues pertaining to community preservation and appearance to assure compliance with adopted regulations. You can make a Community Appearance Problem service request online via Access Hayward.
All auto repair must be in compliance with City regulations. If you have a concern about illegal auto repair, contact Code Enforcement at 510.583.4143. You can report illegal auto repair online via Access Hayward.
Help us keep our city clean and safe by reporting trash and debris.
All Fireworks are illegal in the City of Hayward and Fairview Fire Protection Districts.
Report illegal fireworks:
If you need to report illegal fireworks, we kindly ask you to provide us with the following details during your call:
* To report a fire resulting from fireworks or any other cause, call 9-1-1
Learn more about illegal firework enforcement
- Hayward Police Department | (510) 293-7000
- Your name and phone number
- Address where the use of illegal fireworks occurred (Only incorporated Hayward addresses and enforceable)*
- Detailed description of the incident
- A Code Enforcement Division | (510) 583
The City responds to citizens complaints regarding illegal garage conversions to ensure they are in compliance with Zoning and Building Code regulations. You can report an illegal garage conversion online via Access Hayward.
Code Enforcement responds to reports of Illegal signage on private property. The Hayward Municipal Code regulates all aspects of signage including, but not limited to: location, size, condition and type of signs that are allowed to be placed on properties. If you see a sign that you are concerned with please contact Code Enforcement at: 510.583.4143. You can report illegal signage online via Access Hayward.
Thank you for helping keep our creeks, bay, and Wastewater Treatment Facility clean.
The Union Pacific Railroad owns and maintains the railroad tracks and crossings throughout the City of Hayward. Find information on how to report issues and incidents on and/or near tracks and crossings here.

